Self-management scheme for cancer survivors

NE Essex CCG issue cancer survivors self-management
We Are Macmillan Cancer Support

New, improved self-management scheme

For those who have survived breast or colorectal cancers

The NHS in North East Essex, in partnership with Macmillan cancer charity, is launching a pioneering new service on the 1st April to better support survivors of cancer. It has been designed with the active involvement of patients from the cancer service user-groups.

This new scheme is designed to take some of the national ideas and build a new local service to better support people to manage their own medical and wider recovery process.

The scheme is specifically for those who have survived breast or colorectal cancers and who are now judged as at lower-risk of relapse, with the intention to learn from this to potentially expand the service to survivors of certain other cancers. Higher-risk patients, such as those who have suffered from aggressive forms of the disease, will continue to need and get a different, more medically intensive follow-up programme.

Dr Linda Mahon-Daly, a GP at Shrub End in Colchester, leading the collaboration with Macmillan, said:

We will be providing an improved service for patients ensuring that every patient has real, continuing practical and moral support. National research and planning is all pointing towards similar services, but we are making it work practically for these patients, who often face very challenging circumstances. There is also the benefit of freeing up hospital doctors’ time, allowing them to deliver more services.

Many people, once their treatment is successfully concluded for these cancers, can find themselves without effective follow-up support. There are about 200 new lower-risk patients each year in NE Essex for each of these cancers. Under the new scheme, they and their families will be invited to attend a workshop specific to their type of cancer, which will help them understand and prepare for problems they may face, for instance certain physical side-effects that may follow. Patients will then be discharged from routine outpatient appointments; they will be assigned a Macmillan “buddy”, a trained volunteer with experience and interest in this type of cancer.

There will be a clear, rapid procedure to get the patient back under consultant care if needed and patients will still be able to contact their clinical nurse specialist (CNS) for advice on medical problems.

Michelle Bath, Macmillan Development Manager for Essex, said:

Following active treatment many patients tell us they feel alone and try to ‘get back to normal’ but their cancer experience has had such a big impact that they’re no longer sure what their ‘normal’ is. By training volunteer buddies we are aiming to give patients a support network and somebody to speak to about their concerns. This will give patients a listening ear that isn’t a member of their medical team but they will know how to access medical support if they suspect a change or recurrence of their cancer.

Clinically proven effective follow-up medical investigations, such as regular colonoscopy and mammography will still be carried out, as at present, to ensure that any problems are found and dealt with quickly.

Donna Booton, Matron for Cancer Services at Colchester Hospital University NHS Foundation Trust, said:

This is an exceptional scheme for the patients of North East Essex. It will reduce their fears and give them the support and knowledge they have not received before in order to be able to move on with their lives. This is also an example of excellent collaborative involving Colchester Hospital Trust, North East Essex Clinical Commissioning and Macmillan Cancer Support.

The volunteer buddies are initially funded and trained by Macmillan offering patients their wide experience, good information and non-medical advice. Perhaps crucially they will offer support for the patient, if needed, with re-building life routines, such as finding a job and other services. Patients will know they have continuing support and quick, easy access to further help as needed. Each patient will get the support they need as an individual, rather than the current system of routine out-patient appointments at hospital for everyone.

Dr Shane Gordon, Clinical Chief Officer at NE Essex CCG (Clinical Commissioning Group) said:

This is a brilliant scheme; it will directly support many cancer survivors to rebuild their lives successfully. It is an excellent collaboration between Macmillan and the NHS which meets the support needs of patients at any time and links effectively with professional clinical services.

A lot of work has been done in the NHS nationally to understand why so many people who have been successfully treated for cancer, don’t feel they get effective follow-up support. There is good evidence too that the current routine follow-up appointments are not the most effective way of picking up any symptoms of recurrence of the disease, but patients do need help with any side-effects of treatment and sometimes with re-building their lives after treatment.

There will be an ongoing series of general cancer workshops, run and funded by Macmillan, on topics such as finance, diet and exercise and sexual health, which will be available to all cancer patients. Pilot workshops will be held and then evaluated, with the patient groups defining the feedback questionnaire which will be used.

NHS – ‘Have Your Say’ Health Forum

NE Essex CCG invite public to Health ForumThe NHS in North East Essex is inviting anyone interested to attend one of their local Health Forum meetings, one of which is taking place in Colchester.

The main themes for the April meetings include:

  • A manager from ColchesterHospital to discuss and take questions on the maternity units at Harwich and Clacton
  •  The CCGs Urgent Care Strategy: a request for people’s views

People attending are welcome to raise their own issues and will have a chance to directly question senior managers from the CCG on their actions and plans.   The Colchester Meeting will be on Monday 7 April, 2pm to 4pm.  Please come to the 2nd floor at the Primary Care Centre (upstairs from the Walk-in Centre) in Turner Road, ColchesterCO4 5JR.

Any member of the local public can join the Health Forum.  Join here to have your say as a member of NE Essex CCG public “Health Forum”:

NHS Warn of Cancer Hoax

NE Essex CCG issue cancer hoax warningNE Essex CCG issue cancer hoax warning

At least two GP practices in NE Essex have had patients phone in worried about a hoax email. The email looks as if it has come from NICE, the National Institute for Health and Care Excellence, and people are advised not to open it, and not to click on any links.

NICE says the contents are likely to be distressing and has reported the hoax to the police.  It is not clear exactly how many people are affected, but based on the high number of calls to the organisation it is thought to number thousands nationally.

Sir Andrew Dillon, the chief executive of NICE, said:

A spam email purporting to come from NICE is being sent to members of the public regarding cancer test results.

This email is likely to cause distress to recipients since it advises that ‘test results’ indicate they may have cancer.

This malicious email is not from NICE and we are currently investigating its origin. We take this matter very seriously and have reported it to the police.

NICE is advising people who have received the email – the subject line of which is important blood analysis result – to delete it without opening it and not to click on any links.

The NHS national website has information, as does the NICE national website and Twitter feed.

Essex Health and Social Care Signposting Service

crossroadsA new easy way to find details of local NHS and Social Care services

A new signposting service has been launched in Essex.

If you need to find details of an NHS or social care service and don’t know where to look, you can now call a new telephone helpline.

Essex Signposting is free and can give you details of all local NHS and social care services including dentists, GPs, opticians, pharmacies.

The service can be contacted on freephone 0300 0032125 or email [antibot mailto=”[email protected]”], Monday to Friday between 9.00 am and 5.00 pm.   (Note that calls to the 0300 number are normally free from both landlines and mobile phones although you should check your contract if you are concerned about this).

NHS & Social Care Reforms

The Essex Health and Social Care Signposting Service is run by NHS Central Eastern Commissioning Support Service on behalf of Essex County Council and Healthwatch Essex. It is a new service introduced in April 2013, following Government reforms to the NHS and social care which saw the introduction of a new local and independent consumer champion for users of health and social care, called Healthwatch. In some parts of the country, local authorities have commissioned their local Healthwatch organisation to provide a signposting service for users of health and social care. In Essex, the County Council has commissioned NHS Central Eastern Commissioning Support Service to provide the service in 2013-14.

Healthwatch Essex

Healthwatch Essex is the new local and independent consumer champion for users of health and social care. It will play a role at national and local level and will make sure that the views and experiences of the public and people who use NHS and social care services are heard and are taken into account when decisions about the design and delivery of those services are made.

More information about Healthwatch Essex can be found on their website at: www.healthwatchessex.org.uk

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