Holiday Fraud & Other News

Starting with Holiday Fraud, this news roundup also addresses:

Day 2 of Lockdown – Recycling Edition

Day 2 - focus on social distancingDay 2 of Lockdown

So Day 2 of the COVID-19 lockdown and hopefully everybody is getting into the swing of things.  It helps that the skies are blue especially if you are able to get outside for your daily exercise.  Odd not to see vapour trails in the sky but that is probably good for the environment.  So, on to news updates:

Continue reading “Day 2 of Lockdown – Recycling Edition”

Don’t leave your home in the dark

Burglar

Burglar
Don’t leave your home in the dark

Don’t leave your home in the dark

Essex Police are warning residents not to leave their home in the dark.  With the nights drawing in, the tell-tale signs of empty houses become more apparent.  This is a bonus for burglars who prefer to target empty homes unseen and avoid confrontation.

As the days get shorter if you work away from home, or even pop out to get the children from school, by the time you return home it may already be dark.  A house in darkness says no one is in especially if your neighbour’s houses either side have lights on and show other signs of being occupied. If you back onto open farmland or have parking areas or footpaths to side or rear this may be even more apparent.

Illusion of Occupancy

Create the “Illusion of Occupancy”, when its dark make your home look like you are in. Leave lights on or put them on timers or daylight sensors to come when it gets dark. Remember though no one lives in the hall or on the landing so if you leave these lights on supplement these with lights on in rooms that you would normally occupy at that time of day i.e. lounge and kitchen.

A carefully placed imitation TV or “Fake TV” can further add to that illusion of occupancy by making it look like the television is on. Some burglars may also listen at windows or letterboxes for signs of activity, so consider leaving a radio on within your home.

Don’t forget the outside of your property too, if burglars see that it is lit they are less likely to approach for fear of being seen.
Leave lights on, with energy efficient bulbs it costs very little nowadays and yet may save you lots!

Village Crime Wave – What Can You Do?

Burglar

Burglar
Secure your home and remain vigilant

Village Crime Wave

The past two months have seen a veritable Crime Wave in the Village with no less than 11 13 properties being entered illegally resulting in burglaries and thefts.  Some of these have also resulted in 3 vehicles being removed.  Vehicles themselves are also susceptible with four eight having been entered illegally and contents stolen. [Updated 15/11/17].

What Can You Do?

There are three things that spring to mind: Continue reading “Village Crime Wave – What Can You Do?”

Crime Update – theft and car keys

Crime Update – theft & car keysEssex Police - Protecting & Serving Essex - December Crime report

Most of January & February was crime free, with just one minor crime, theft, reported occurring on 1st February.   There have been two information releases, however, one referring to the risks of car key burglary and the other inviting the public to participate in a consultation exercise being undertaken by Essex County Fire & Rescue Service into the three options they are considering for the future shape & role of the service.

Theft from a Motor Vehicle – Nayland Road

Overnight on 1st February, unknown suspects removed a rear registration plate from the victim’s vehicle without causing collateral damage.

Information Releases

Car Key Burglaries

Car-keys-near-doorIn some cases burglars are breaking into houses while you sleep with the intention of finding your car keys and stealing your car and any other small items they find on the way, what can I do?

  • Firstly before you turn in for the night check that all doors, ground floor windows and easily accessible windows are closed and locked.
  • PVCu doors – don’t forget that the door is not fully locked until you have lifted the inside handle and turned the key or thumb-turn. When replacing a Europrofile lock cylinder ensure that you get a TS1007 three star anti-snap, anti-bump lock cylinder.
  • If you have an intruder alarm and can do so activate the downstairs zone when you go to bed.
  • To stop the burglar getting to the vulnerable windows and doors to the rear ensure that side gates are closed and locked.
  • Please also ensure that you put your car keys somewhere safe and out of sight, when you return home. Put your car keys in a drawer (preferably one that is noisy to open) or some other secure place, but don’t take them up to the bedroom with you.
  • If you have cars of different values, please park the higher value car in your garage.
  • If you can’t do this, please park the lower value car in front of the higher value car, as the thieves are more likely to target high value cars and will be deterred if they can’t easily drive such a car away from the scene.
  • With high value cars consider the fitting of a tracking system, word of caution you get what you pay for, look for a system that uses RF frequency, 3 or 4G phone networks SIM as well as satellite connection GPS. There are even systems where you can
  • “Geo-fence” the vehicle location so that if it moves beyond this the tracking system is activated.

For further crime prevention advice contact your local Crime Prevention Officer using the police non emergency number 101.

Essex-County-Fire-&-Rescue-ServiceEssex County Fire & Rescue Service Consultation

The second stage of the consultation exercise on the future shape and role of Essex County Fire and Rescue Service (ECFRS) has begun.  Three options for change have been formulated and ECFRS are now seeking your views on these.

Over the last decade, the Service has seen the number of incidents it attends reduce by around half. At the same time, the Service has increased its work on preventing fires and emergencies from happening in the first place.  This consultation concludes on the 25th of April.  As part of this Public Consultation Exercise there will be a series of events held at libraries across the County, including Southend and Thurrock, where people will be able to talk to Service managers about changes and options proposed in their local area, as well as fill out the survey.

A full list of dates, times and venues for these events is below:

  • Monday 29th February 2016 Harlow Library 2pm-7pm
  • Tuesday 1st March 2016 Harwich Library 1pm-6pm
  • Thursday 3rd March 2016 Loughton Library 12pm-5pm
  • Monday 7th March 2016 Dunmow Library 1pm-6pm
  • Tuesday 8th March 2016 Waltham Abbey Library 12.30pm-5.30pm
  • Thursday 10th March 2016 South Woodham Ferrers Library 1pm-6pm
  • Monday 14th March 2016 Basildon Library 12pm-5pm
  • Tuesday 15th March 2016 Clacton-on-Sea Library 12pm-5pm
  • Thursday 17th March 2016 Braintree Library 12pm-5pm
  • Monday 21st March 2016 Grays Library 1pm-6pm
  • Tuesday 22nd March 2016 The Forum, Southend 2pm-7pm

ECFRS would like to invite you to participate in their consultation and would also be grateful if you could help them to encourage participation in the consultation through sharing/publicising the online questionnaire available via their website www.essex-fire.gov.uk and the library events.

 

 

Crime Update – theft & burglary

Burglar

Crime Update – theft & burglaryEssex Police - Protecting & Serving Essex - December Crime report

Once again, despite receiving some 40 pages of crime summaries during December, none affected West Bergholt, early January, though has seen one incident.  It is worth mentioning another local incident that may give cause for concern – a house was burgled not that far away on 18th January, access was gained by smashing a window, posted below is some advice on making your home less attractive to burglars.

Theft from a motor vehicle – Spring Lane

At 19:30 on 4th January, unknown suspects removed tools to the value of approximately £1,500 from the victim’s vehicle.

If you have been offered cheap tools, think twice – they might be stolen!

Information Releases

Just one has been issued recently, coupled with the advice mentioned above, on making your home appear less attractive to burglars.

Keep warmStaying warm in winter

Keeping warm over the winter months can help prevent colds, flu or more serious health problems like pneumonia. Find out some simple things you can do to keep warm, stay healthy and make the best use of your heating at home.

Financial help with heating your home

If you are over 60, disabled or on a low income, you may be able to get financial help to heat your home. Contact Colchester council for advice.   

Stay warm in your home

Cold Weather Payment

If you’re receiving certain benefits during very cold weather, you may qualify for a Cold Weather Payment

There are some simple tips to stay warm and safe in your home during the winter.

A warm home during the day

To keep warm at home during the day try to:

  • heat your main living room to around 18-21°C (64-70°F) and the rest of the house to at least 16°C (61°F)
  • heat all the rooms you use in the day 
  • make sure you keep your living room warm throughout the day and heat your  bedroom before going to bed
  • set the timer on your heating to come on before you get up and switch off when you go to bed

In very cold weather, set the heating to come on earlier, rather than turn the thermostat up. This means you won’t be cold while you wait for your home to heat up.

A warm home at night

To keep safe and warm at home during the night you should:

  • try to keep the temperature above 18°C (65°F) in your bedroom overnight
  • open the window or door a little at night for ventilation if you use a fire or heater in your bedroom during winter
  • never use hot water bottles in the same bed as an electric blanket, even if the blanket is switched off
  • unplug blankets before you go to bed, unless they have a thermostat control for safe all-night use 
  • get your electric blanket tested every three years for safety – Age UK or your local fire and rescue service may be able to do this for you

To be put in touch with an Age UK group near you, call Age UK’s freephone advice line on 0800 169 6565.

Keep the heat in with insulation

Insulation makes your home warm and healthy and will also help to keep your heating costs down. You may also be able to get financial help to insulate your home.

It’s a good idea to:

  • fit draught-proofing to seal any gaps around windows and doors
  • make sure your loft has at least 10–11 inches (270 millimetres) of insulation -any home with 4 inches (100 millimetres) or less should have it topped up
  • make sure wall cavities are insulated
  • insulate your hot water cylinder and pipes

Dress warmly

You can help keep warm by:

  • wearing plenty of thin layers, rather than one thick one
  • putting on a coat, hat, scarf, gloves and warm shoes or boots when you go  outside
  • wearing clothes made of wool, cotton or fleecy synthetic fibres
  • wearing bed socks and thermal underwear at night

Stay healthy in winter

There are things you can do that will reduce the risk of illness and protect you against the cold.

Get an annual flu jab

You can get a free jab if you:

  • have serious heart, lung or kidney disease or diabetes
  • have a weak immune system, caused by disease or medical treatment
  • have had a stroke or TIA (transient ischaemic attack)
  • are aged 65 years or over
  • are pregnant

Talk to your GP or pharmacist if you think you might qualify for a free flu jab.

Eat well

Eating regular meals will help keep your energy levels up during winter. Try to:

  • have plenty of hot food and drinks
  • plan your meals and keep your diet as varied as possible
  • aim to include five portions of fruit and vegetables daily – this includes tinned and frozen fruit and vegetables

Stay active

Exercise is good for your overall health and it can keep you warm in winter. Even a small amount of exercise can bring health benefits. If possible, try to move around at least once an hour.

Recognise the signs of hypothermia

Hypothermia is caused by getting too cold. Older people, babies and people with certain health conditions are among those more at risk.

Shivering can be used as a guide to how severe hypothermia is. If a person can stop shivering on their own, the hypothermia is mild. If they can’t stop shivering, it’s moderate to severe. Severe hypothermia needs urgent medical treatment in hospital.

The Initial Attraction – Opportunist Crime

Without that initial attraction most crimes could be avoided, statistics show that:

most crimes are opportunist crimes, yes they may go out intending to commit crime but the victim is not yet chosen. So if there is no attraction then you may not become a victim.

What is the attraction?

  • The shed or garage with minimal security and tools visible through the window.
  • A lone person down a dark street talking loudly on an illuminated new iPhone.
  • The house in darkness with the side gate flapping open welcoming.
  • That accessible open window or door.
  • The purse sitting in the open handbag on top of the shopping trolley.
  • Group sitting chatting at a bar table with a mobile phone just sitting there on the table.
  • The bag on the back seat of an unattended car, even though the bag may only contain your sports clothes the thief does not know this until he/she has smashed the window and stolen it.
  • The tradesman’s signwritten van parked on the dark drive by the gate with accessible doors and unprotected pipe tube on the roof.
  • The partygoer that’s had too much to drink and is unaware of his/her surroundings.
  • Shiny new ride on lawn mower sitting on the grass in full view of the road with no postcode/security markings visible.

The above is just short list I am sure you can think of more. What can you do? STOP, think like a thief, spot the attraction and where possible remove it.

For further crime reduction advice contact your local Crime Prevention Officer using the police non emergency telephone number 101.

Burglar
Secure your home and remain vigilant

How to avoid becoming a victim of burglary.

Thankfully burglary is rare but unfortunately it does happen.  As discussed above, most burglaries happen on the spur of the moment, the criminal sees an open window or open door or the house looks unoccupied.   It is relatively easy to avoid becoming a victim if you follow some simple rules.

Tips to avoid becoming a victim

  • When you go out, always close and lock the external doors and windows, even if you are going out for a short time.
  • If you are installing new doors and windows, get ones that are certified to British Standard BS7950 (windows) or PAS23-1 (doors).
  • Window locks, especially on older windows will help stop people getting in. Burglars don’t like to draw attention to themselves so will not want to make a noise by smashing a window.
  • If you have deadlocks, use them. They make it harder for the thief to get out again but don’t leave the key near the door or in an obvious place.
  • Don’t leave spare keys outside or in a garage or shed and put car and garage keys out of sight in the house.

Intruder Alarm Advice

If you are considering an intruder alarm system it is advisable to seek advice from installers who are members of a professional body, such as:

Please note that Essex Police do not recommend any particular product or supplier.

  • National Security Inspectorate, Sentinel House, 5 Reform Road, Maidenhead SL6 8BY Telephone: (switchboard): 01628 637512nsi.org.uk
  • SSAIB The Smoke Houses, Cliffords Fort, North Shields, Tyne & Wear NE30 1JE Telephone: 0191 296 3242 – ssaib.co.uk
  • British Security Industry Association (BSIA), Kirkham House, John Comyn Drive, Worcester, WR3 7NS – Telephone 0845 389 3889 – bsia.co.uk
  • For other security products that have ‘Police Preferred Specification’ status visit Secured by Design – securedbydesign.com

Systems should be fitted to British/European Standards – www.bsi-global.com

Always get at least 3 different approved installers to give you quotes before you decide.

Systems can be monitored at special centres (Alarm Reporting Centres), for a fee. Reputable installers will give you more information on this, including an alternative option to link the alarm to alert mobile telephone numbers selected by you.

Essex Police respond to monitored alarm systems in accordance with guidelines issued by the Association of Chief Police Officers (ACPO) – www.acpo.police.uk   Phone 020 7084 8950.   Generally, Non- monitored alarm systems are not responded to unless the person reporting the activation says that an intruder has actually been seen to enter or be on the premises.

The speed of police response cannot be guaranteed. It will depend upon the number, location and availability of police units when the call is received and a police assessment of the threat level.

DIY outlets often sell intruder alarm systems. However, bear in mind that these are normally non-monitored systems. False activations can annoy neighbours and result in action by the Environment department at your local council. If you have one of these systems you need a trusted friend, neighbour, or family member who lives close by and can deal with activations in your absence.

Some systems can be linked to your telephone and programmed to alert specific personal telephone numbers (normally up to 6) if activation occurs.  Your telephone provider may make an extra rental charge for this facility. You will probably still need a trusted local person to respond in your absence.

Some mail order type companies market a whole range of alarms. You can see examples of these on web sites such as: –

(There are other providers).

Generally speaking, any intruder alarm is probably better than none. However, your choice should always be based on the following considerations: –

  • Is it appropriate?
  • Is it realistic?
  • Is it cost effective?
  • What am I trying to protect?

The above information is a basic summary of intruder alarm systems.

November 2015 Crime Report

November 2015 Crime IncidentsEssex Police - Protecting & Serving Essex - December Crime report

Following an unusually quiet few months, November 2015 saw the return of incidents to report on, although just the two.

Criminal Damage to a Vehicle – Pirie Road

At 21:30 on 6th November,  unknown suspects caused damage to a vehicle by causing 2 slashes in the soft top roof by means unknown and both nearside wheel nuts had also been loosened.

Theft – Armoury Road

At 16:30 on 7th November unknown suspects removed plastic rhino buckets from a horse’s field.

Information Releases

Quite a few this month so a handy link list to find what might interest you:

Christmas Tips

Father ChristmasWith the Christmas holiday season almost upon us, now is a good time to remind ourselves to take steps to make sure our Christmas isn’t spoiled by criminals.

It creates opportunities for criminals.   The hustle and bustle of town centres as we rush around, the value of the goods we buy as presents and store in our homes until the big day. We might also be more trusting and generous at Christmas when requests for charity are made, giving the unscrupulous a chance to collect for their own causes.

So what can we do?

The advice below is often common sense, but you might overlook it in your haste to get everything ready.

Out Shopping

When the shops are crowded, the pickpocket has more chance to steal from you. If you can’t arrange to shop during less busy times, make sure you stay alert and be extra careful with your wallet or purse. When carrying  many bags, you will be too busy trying to hold on to these to be aware of anyone stealing from you. You could try to make smaller shopping trips rather than do it all at once and carry too much. Have your purse/wallet close to your body and don’t carry too much cash. The same applies to travelling on crowded buses or trains. If you travel by car, make sure you park in a well- lit area, lock all doors and windows and do not leave presents in view. Try not to return to your car to leave purchases in the boot before continuing with your shopping trip as thieves may well watch car parks for just such a chance. Arrange to collect heavy items from stores when you have finished all of your shopping.   Always keep your chequebook and cheque card separately and never keep a note of your pin number with any of your credit or debit cards.

If you need to use an ATM (cash machine), try to use one which is either inside a bank or store, or one that is in a well-lit area, away from nooks and crannies.  Be aware of who and what is close by, if the ATM looks as though it has been tampered with, do not use it (and report it to the Bank or store a.s.a.p.).   Never use an ATM if someone is using a mobile phone behind you, or close by. (They could be tapping your pin number into their phone memory).  It is often a safer option to use a supermarket, shop or store that offers cash-back.

At Home

Having bought all those wonderful presents, don’t make it easy for someone to steal from your home. Keep them out of sight until last thing on Christmas Eve and if you ‘hide’ or store larger items such as bicycles in the shed or outbuildings, make sure they are very secure. Now is a good time to check that you know what you have both normally (TV, Video etc) and with the extra presents you have bought. You may well find you need to check your insurance to make sure you are covered for the value of goods in your home. Take the frame numbers of new cycles and the serial numbers of new electrical equipment for future reference. Remember, empty boxes left outside advertise that you have new goods inside – dispose of packaging carefully.

If you go out for the eveningmake it look like someone is at home by turning on lamps or house lights and, the radio. Don’t leave curtains open so people can see your decorations, potential thieves can also see in. Be extra careful about locking doors and windows. As a fire precaution, don’t leave ‘Christmas lights’ on in the house whilst you are out.

If you go away for the holiday period – use an automatic timer for lights and ask a trusted neighbour to watch your home. Don’t forget to cancel newspapers and milk if you have them delivered and either redirect your mail through the Post Office or have your neighbour take mail into the house – unopened Christmas cards and mail, are a sure sign that a house is empty.

Strangers at the door – genuine delivery personnel, usually have uniforms and liveried vehicles and should not need to come into your home. Charity collectors will have identification and will not be offended if you ask to see it. If you are not sure but want to make a donation, ask whether these can be made in other ways, perhaps through a bank.

Out on the town

  • With office parties and general Christmas celebrations, pubs, restaurants and other venues are often crowded.
  • Don’t leave bags over the back of your chair and keep wallets and purses close to your body to make it more difficult for the pickpocket.
  • Busy places make it easier for the sneak thief, so be alert at all times.
  • Make prior arrangements as to how you will get home, perhaps nominating a ‘Designated Driver.’
  • Avoid any potential disturbances on the street. Stay with friends if you can.
  • Avoid the temptation to take a minicab on the street even if you are having difficulty getting a cab – it is illegal for minicabs to take passengers who have not pre-booked.

Make sure someone knows where you are going and what time you will be back. Don’t drink too much – you could become a target for thieves.

Fire Kills

Fire Kills

  • Never place candles near your Christmas tree or materials that can catch light easily.
  • Check your Christmas tree lights carry the British Safety Standard sign.
  • Test the batteries in your smoke alarm every week. Never remove them.
  • Make sure cigarettes are put out properly.
  • Make sure your family and visitors know how to escape in an emergency.
  • Most fires start in the kitchen. Avoid leaving a cooker unattended.
  • Never overload electrical sockets. Always switch Christmas lights off and unplug them before you go to bed.
  • Keep candles, lighters and matches out of children’s reach. Never leave burning candles unattended.
  • Decorations can burn easily – so don’t attach them to lights or heaters.
  • Store fireworks safely:   Never go back to a lit firework and keep a bucket of water nearby.
  • Take care around open fireplaces as clothes may catch fire.
  • Take time to check on elderly relatives and neighbours this Christmas as they are at greater risk from fire.


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Car Thefts

We all do it, walk away from the car and with our back turned to the car press the button on the key to lock it, never thinking that it may not lock. Yet a simple thing like looking at the car as you press that button to get the confirmation of it locking with lights flashing, or just pulling the handle to check it is locked can prevent a lot of thefts of or from motor vehicles. Why does it not always lock, it could be fault, battery running low, user error or some individual with device to block your signal nearby. In any case Lock it, Check it and we can prevent some crimes.

If you have cars of different values, where possible park the higher value car in your garage. When parking a car on your driveway ensure it is well lit and park the lower value car in front of the higher value car, as the thieves are more likely to target high value cars and will be deterred if they can’t easily drive such a car away from the scene. Locked gates and collapsible posts on the driveway will also deter the thief.  With high value cars consider the fitting of a tracking system.

As cars become more and more advanced and rely more and more on computers to manage their systems our thieves become more technical too. To cater for both the technical and less technical thief use the locking system on your vehicle and look to the good old fashioned “Krook Lock”, steering wheel, or pedal lock to supplement it, it has a great visual deterrent.

Lastly before you turn in for the night check that all doors, ground floor windows and easily accessible windows are closed and locked. PVCu doors – don’t forget that the door is not fully locked until you have lifted the inside handle and turned the key. If you have an intruder alarm and can do so activate the downstairs zone. To stop the burglar getting to the vulnerable windows and doors to the rear ensure that side gates are closed and locked.

Please also ensure that you put your car keys somewhere safe and out of sight, when you return home. Put your car keys in a drawer (preferably one that is noisy to open) or some other secure place, but don’t take them up to the bedroom with you.

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Car Park Thefts

There is an increase in items being stolen from cars in car parks at this time of year whilst drivers are distracted loading purchases into their vehicles.

When you have finished your shopping please:

  • If you are on your own or need to leave your vehicle, perhaps to return a trolley, lock your car and  try to keep it in sight.
  • Do not leave handbags, laptops or mobile phones on the seat at any time even when loading your boot or just returning your trolley. Keep your car door locked when travelling slowly through car parks, in traffic queues or at traffic lights.
  • Keep high value items covered or in your boot out of sight. Boxes of cigarettes are particularly desirable due to their high value and ease of resale.
  • Remove all high value items from your vehicle immediately when you get to your destination.
  • Please always be aware of who is around you and keep safe.

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Top ten online safety tips.

Watch your back

Whenever you’re about to post something online, pause and just imagine someone in authority, someone you respect, reading that post or looking at that photo.  If that feels uncomfortable, don’t do it.

Got a nickname?

Think about using a nickname instead of your real name if you’re signing up to a microblogging site like Twitter.

Consider setting up a separate, personal email account to use with social media sites, rather than using your work, or even your main personal email. Remember, only connect to people you know.

Check your settings

Use the privacy and security settings on social media sites so that only friends and family can see your pages.

Then speak to friends and family and encourage them to tighten their privacy settings too as they could affect you.

Even if your account is locked as private, personal information you have shared with others could still be accessed through their pages.

Mother’s maiden name

Don’t use your mother’s real maiden name as a password or as a bank security answer.  It doesn’t really matter whether you use the real one so make up a name that only you know.  Just make sure you remember it.

Guard personal information

Don’t post any personal information – your address, email address or mobile number – publicly online. Just one piece of personal information could be used by a complete stranger to find out even more. If you want to include your birthday in your profile it’s safer not to actually display it publicly – providing your full date of birth makes you more vulnerable to identity fraud.

Photos and videos

Be careful about which photos and videos you share on social media sites – avoid photos of your home, work, school or places you’re associated with.  Remember, once you’ve put a picture of yourself online, other people may be able to see it and download it – it may not just be yours anymore.

Check what’s needed

Don’t give out information online simply because it’s asked for – think whether whoever is asking for it, really needs it. When you’re filling in forms online, for example to register with a website or sign up for a newsletter, always provide the minimum information possible.

Direct message if you can

It’s almost always possible to send a direct message or private message on social media platforms. If you’re having a personal chat, this is the best option to go for – unless you don’t mind sharing your conversation with millions of other users. Alternatively, send an email from a private account.

Delete old accounts

If you’ve stopped using a social media site or forum, then close your account down. There’s no point in leaving personal information out there unnecessarily.

Get anti-virus software

Make sure you have anti-virus software installed on your computer and be careful what you download or install on your computer.

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Safe internet shopping

Taken from GetSafeOnline.org
  • Ensure that any online retailer unfamiliar to you is reputable by researching them. Establish a physical address and telephone contact details. Remember that the best way to find a reputable retailer is via recommendation from a trusted source.
  • Remember that paying by credit card offers greater protection than with other methods in terms of fraud, guarantees and non-delivery.
  • Double check all details of your purchase before confirming payment.
  • Do not reply to unsolicited emails from companies you don’t recognise.
  • Before entering payment card details on a website, ensure that the link is secure, in three ways:
    • There should be a padlock symbol in the browser window frame, which appears when you attempt to log in or register. Be sure that the padlock is not on the page itself … this will probably indicate a fraudulent site.
    • The web address should begin with ‘https://’. The ‘s’ stands for ‘secure’.
    • If using the latest version of your browser, the address bar or the name of the site owner will turn green.
  • Some websites will redirect you to a third-party payment service (such as WorldPay). Ensure that these sites are secure before you make your payment.
  • Do not pay for goods when using an unsecured Wi-Fi connection.
  • Safeguard and remember the password you have chosen for the extra verification services used on some websites, such as Verified by Visa.
  • When making a payment to an individual, never transfer the money directly into their bank account but use a secure payment site such as PayPal, where money is transferred between two electronic accounts.
  • Check sellers’ privacy policy and returns policy.
  • Always log out of sites into which you have logged in or registered details. Simply closing your browser is not enough to ensure privacy.
  • Keep receipts.
  • Check credit card and bank statements carefully after shopping to ensure that the correct amount has been debited and also that no fraud has taken place as a result of the transaction.
  • Ensure you have effective and updated antivirus/antispyware software and firewall running before you go online.
  • Where possible, check that the price listed by the retailer on your browser is the same as that quoted on other people’s browsers, to ensure you are not being monitored and overcharged.

The Risks

  • Fraud resulting from making payments over unsecured web pages.
  • Fraud resulting from making payments using an unsecured Wi-Fi connection.
  • Bogus online stores/shops – fake websites and email offers for goods and services that do not exist.
  • Buying fake goods intentionally or unintentionally – finding they are of inferior quality and also possibly funding more serious crimes in the process.
  • Losing your money when you make direct bank payments, only to find that the goods are inferior, or do not exist at all.
  • Receiving goods or services which do not match the advertiser’s description.
  • Being offered tailored prices based on information gathered by the retailer about your online shopping habits and websites visited.

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